Location is great, right next to Place d’Armes and perfect for getting around the city on foot. Reception Manager was very welcoming and friendly and overall the hotel is very good value. The breakfast is fantastic - lots of choice and we loved the fresh orange juice, choice of Palais Des Thés and fresh breads. Mattress was firm and comfortable. Had a great sleep - hotel soundproofing is excellent. It was our third stay in this hotel and we would stay again (we have previously stayed in a 5* hotel in Valenciennes and it was soulless and not friendly so we would prefer Mercure anytime).
Tania
février 2025
Very friendly reception. Very nice design hotel. Beautiful room. It doesn’t get more central right next to the main square and the mall (Valenciennes is not a huge city after all) …. 5 points (google) which I give never easily
Hendrik
janvier 2024
Good size room and shower room. Easy parking outside.a convenient place to stop enroute to Bruges..
Jessica
août 2023
Checkin was quick and easy with parking under the hotel (you can pay for parking at reception or at the machine when you leave, not sure if there is a benefit). The rooms were very spacious and clean. Breakfast was very normal for a French hotel.
James
septembre 2022
Room, separate toilet, blackout curtains, lots of charging points, free refillable water
Andrew
septembre 2023
Good hotel in down-town Valenciennes. I stayed here for business purposes. Room was clean, well equipped and spacious. Breakfast was good, lots to choose from. Can recommend to anyone staying in the area.
Folkert
novembre 2024
Great location with really friendly and helpful staff (let us leave the kids bikes in a conference room so that we could park in the underground secure parking around the corner). Perfect for a stopover back up to Calais and to explore Valenciennes!
Susannah
août 2023
We arrived on motorcycles and the check in guy couldn't have been more helpful allowing us to park at the back of the Hotel in a secure place. The hotel was clean and comfortable with good size rooms and a good shower, which is exactly what I needed after a long day on a motorcycle! Bars and good restaurants are all close by. Good breakfast with nesspresso coffee which was a nice touch.
Otkmct
juin 2022
Cozy beds, nice breakfast.
Takemi
mai 2024
Comfortable room. Rich and colorful breakfast. All facilities that we need where there. Staf was very polite and ready to help. The great pearl from North of France. It's worth it to come again and stay in the hotel.
Dragoljub
mars 2023